Overview
Smith Day Performance Shop ("we", "us", "our") values your privacy and is committed to protecting your personal information. This policy explains what we collect, why we collect it, and how we use it. By using this website you agree to the terms described below.
Information We Collect
We collect the information you provide directly to us when you place an order, create an account, subscribe to our newsletter, or contact support:
- Contact details — name, email address, phone number.
- Shipping details — delivery address, city, state, country, ZIP/postal code.
- Order details — items purchased, quantities, payment method selected.
- Communications — the content of any emails or messages you send us.
We also automatically collect limited technical data (browser type, device info, approximate location) to help us operate and improve the site. We do not store full payment card details on our servers.
How We Use Your Information
- Processing and fulfilling your orders.
- Communicating about shipments, invoices and support requests.
- Sending occasional product updates — only if you've opted in.
- Preventing fraud and improving site security.
- Improving our products, services and user experience.
Data Security
Your connection to this site is encrypted with industry-standard SSL/TLS. Payment transactions are handled by trusted third-party processors (PayPal, Stripe, bank channels) that specialize in secure payment handling. Access to your personal data within our organization is limited to staff who need it to fulfill your order.
No method of transmission over the internet is 100% secure. While we use strong measures to protect your data, we cannot guarantee absolute security.
Third-Party Services
We work with trusted third parties to run our business — payment processors, shipping carriers (USPS, UPS, FedEx, DHL), and email delivery services. These providers only receive the information needed to perform their specific task and are bound by their own privacy policies.
Cookies & Analytics
We use essential cookies to keep you logged in, remember your cart, and run the checkout. We may also use analytics cookies to understand which products and pages are popular so we can improve the site. You can disable cookies in your browser settings — some features of the site may not work correctly without them.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of marketing communications at any time (every email has an unsubscribe link).
To exercise any of these rights, email us at smithdayperformanceshop@gmail.com.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page always reflects the current version. Significant changes will be communicated by email or on-site notice.
Questions about your privacy?
We're happy to clarify anything on this page — email us anytime.