Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed. In-stock items on orders placed before 12:00 PM CT often ship the same day. Processing may take longer during holidays or high order volumes — you'll always receive an email when your order ships.
Shipping Times
Transit time depends on your location and the carrier. Approximate times after dispatch:
- Domestic (US) — 3 to 7 business days
- Canada & Mexico — 5 to 12 business days
- Europe — 7 to 14 business days
- Rest of World — 10 to 21 business days
These are typical delivery windows, not guarantees. Carrier delays, customs inspections and weather events can affect timing.
Packaging
Every order is packed carefully to arrive in the same condition it leaves our warehouse. Fragile and high-value items receive extra protection — foam, custom boxes and anti-static wrapping where appropriate.
International Shipping
We ship worldwide. International orders may be subject to customs duties, import taxes and brokerage fees charged by your country — these are the buyer's responsibility and are not included in the order total. We can't predict exactly what these fees will be; your local customs office can give you a quote.
Some performance parts are restricted or require special import permits in certain countries. Please check your local regulations before ordering.
Order Tracking
As soon as your order ships, we send an email with a tracking number and a link to the carrier's tracking page. You can usually see live updates within 24 hours of dispatch.
Lost or Damaged Shipments
If your package arrives damaged, keep all packaging and photograph the damage immediately. Email us within 48 hours of delivery and we'll start a claim with the carrier. For packages marked delivered but not received, please check with neighbors first, then contact us so we can open an investigation.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for packages shipped to an incorrect address provided by the customer. If you spot an error, email us within 1 hour of placing the order and we'll do our best to update it before dispatch.
Still waiting for your package?
Email us your order number and we'll chase the carrier for you.