Return Policy

Return Window

Returns must be requested within 14 days of receiving your order. After this window, we unfortunately cannot accept the return. The date your package is marked "Delivered" by the carrier is day zero.

Eligibility

To qualify for a return, items must be:

• Unused — in the same condition you received them.
• In original packaging — including all box inserts, hardware, and documentation.
• Free of installation marks — no scratches, bolt scars, grease, or paint overspray.
• Accompanied by proof of purchase — your order number or invoice.

Non-Returnable Items

The following items are final sale and cannot be returned:

• Installed, used, or test-fitted performance parts.
• Custom-built, special-order, or made-to-order items.
• Electrical components that have been powered on or wired in.
• Opened fluids, lubricants, adhesives, or sealants.
• Clearance / final-sale items marked as such on the listing.

How to Start a Return

1. Email us at smithdayperformanceshop@gmail.com with your order number and the reason for return.
2. We'll review the request within 2 business days and send you a Return Merchandise Authorization (RMA) number along with the return shipping address.
3. Pack the item in its original packaging, include your RMA, and ship with a carrier that provides tracking.
4. Once we receive and inspect the item, we'll process your refund within 5–7 business days.

Refunds

Approved refunds are issued to the original payment method. Depending on your bank, it may take 2–10 additional business days for the funds to appear on your statement after we issue the refund.

Return shipping costs are the responsibility of the customer unless the item was defective or shipped in error — in which case we cover shipping both ways.

Defective or Wrong Items

If you received a defective part or we shipped you the wrong item, contact us immediately with photos. We'll ship a replacement at no cost or issue a full refund — your choice.

Exchanges

We don't offer direct exchanges. If you need a different part, place a new order for the replacement and return the original following the process above.